Reference

How wawaselot Handles Your Personal Data

Your account data, wallet details and browsing activity are collected only for the purposes stated in this policy — nothing more. Whether you deposit via DANA, OVO or GoPay, or access your account from Jakarta, the same data protections apply consistently across every session.

Data collected only for stated purposesDANA, OVO, GoPay wallet data securedYour right to access and correct recordsRetention limits on inactive accountsContact us to request data removal

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to correct an entry on your account, or need to submit a formal data request, our support team handles these directly. You can reach us through live chat, email or the in-app help button. Responses to data-related queries are prioritised and handled separately from general account support.

What This Privacy Policy Covers

wawaselot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with wawaselot, we collect the information you provide directly — your name, contact details, and the e-wallet identifiers linked to your account, such as your DANA phone number, OVO registered ID or GoPay account reference. We also collect technical data automatically:

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device type, operating system, browser session tokens and IP address. This data lets us verify your identity, process transactions and detect unusual activity on your account. We do not sell your personal data to third parties. We may share limited data with payment processors — for
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example, when a DANA or GoPay transaction requires confirmation — and with fraud-prevention services, but only under strict data-handling agreements. Cookies are used to keep you logged in and to remember your lobby preferences across sessions on mobile and desktop. You can adjust cookie permissions through
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your browser settings at any time. Access to your stored data depends on the local law applicable in your region, and we handle all requests in line with where local law permits. Requests to view, correct or delete your data are processed through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at wawaselot is built into the account flow, not added on top of it. From the moment you link a DANA, OVO or GoPay wallet to your profile, that data is encrypted in transit and stored behind access controls that limit internal visibility. We keep data only for as long as your account is active or as required under applicable regulations in your region.

Encrypted Wallet Data

Your DANA, OVO and GoPay wallet identifiers are encrypted when stored. We do not display full wallet numbers inside the account panel after initial verification is complete.

Cookie and Session Control

Session cookies keep your lobby state active across page loads on mobile and desktop. You can clear these through browser or app settings, which will log you out of your current session.

Account Data Retention

We retain account records while your account is active. On verified closure requests, personal data is removed from live systems within the period required by applicable local regulation.

Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct any inaccurate detail, or ask us to delete your record. Submit these through live chat or email support.

Common Questions About Your Privacy at wawaselot

Below are the questions we receive most often about data collection, wallet privacy, cookies and your rights as an account holder. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, contact details, and the wallet identifiers you link — such as your DANA phone number or OVO registered ID. Device and session data are also logged automatically on login.

Yes. Wallet identifiers are encrypted at rest and in transit. Once verification is done, full wallet numbers are not shown inside your account panel or accessible to general support staff.

Yes. Submit a data access request through live chat or email support. Include your registered account name and linked wallet. We process these requests in line with applicable local regulation.

Cookies keep your lobby session active and remember your preferences across visits. You can clear or block cookies in your browser or app settings, which will end your current logged-in session.

We share limited data only with payment processors — such as when a GoPay transaction needs confirmation — and fraud-prevention services. All third parties operate under strict data-handling agreements with us.

Contact us through live chat or email with a verified deletion request. After identity confirmation, personal data is removed from live systems within the period required under applicable local law in your region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTwo Factor Setup InfoWawaselot Glossary

How wawaselot Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Common Questions About Your Privacy at wawaselot

01 What personal data does wawaselot collect when I open an account?

02 Is my DANA, OVO or GoPay wallet information stored securely?

03 Can I request a copy of the data wawaselot holds about me?

04 How do cookies work on the wawaselot platform?

05 Does wawaselot share my data with third parties?

06 How do I ask wawaselot to delete my account data?

Privacy Policy

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